77bde Privacy
Policy & Data Rights

This Privacy Policy applies to the 77bde online betting and casino platform, accessible at https://77bde.io (the "Platform"). It governs the collection, use, storage, sharing, and protection of personal data relating to individuals who access, register on, or interact with the 77bde platform in any capacity, including registered players, prospective players who browse the Platform without registering, and individuals who contact our customer support team.

77bde is committed to handling personal data responsibly and transparently. We recognise that the players who use our platform — primarily located across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities — entrust us with sensitive financial and personal information. This Privacy Policy is our formal commitment to protecting that trust.

By accessing or using the 77bde platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should discontinue use of the Platform and contact our support team to request account closure.

For the purposes of this Privacy Policy, 77bde acts as the data controller in respect of the personal data collected through the Platform. As data controller, 77bde is responsible for determining the purposes and means by which your personal data is processed.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to raise a privacy-related concern, you may contact our designated privacy contact through the following channels:

• Email: [email protected] — please use the subject line "Privacy Request — [Your Username]"
• Live Chat: Available 24/7 directly on the 77bde platform.
• WhatsApp: +880 1700 000 000 — Bangladesh Standard Time (UTC+6).

77bde will acknowledge all privacy-related correspondence within 48 hours and will provide a substantive response within 10 business days of receipt of a complete and valid request.

The categories of personal data that 77bde may collect about you are set out in the table below. The specific data points collected in any given instance depend on the nature of your interaction with the Platform.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records unless specifically required for a compliance or responsible gaming purpose and with your explicit consent.

77bde collects personal data through the following means:

• Direct submission: Data you provide when you register an account, complete the KYC process, make a deposit or withdrawal request, or contact our support team.
• Automated collection: Technical and usage data collected automatically when you access and interact with the Platform, including via cookies, server logs, and analytics tools.
• Payment providers: Transaction confirmation data received from mobile wallet providers (bKash, Nagad, Rocket, Upay) when you make deposits or receive withdrawals.
• Third-party game providers: Game session data (bet amounts, game outcomes, session duration) relayed by our integrated game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi.
• Identity verification services: In some cases, 77bde may use third-party identity verification services to cross-check the documents you submit during KYC. These services return a pass/fail result and do not store your documents independently on our behalf.

77bde processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract we have with you as a registered player — including account creation, deposit and withdrawal processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, identity verification requirements, and fraud prevention duties.
• Legitimate interests: Processing carried out for 77bde's legitimate business interests, where those interests are not overridden by your rights — including fraud detection, security monitoring, Platform improvement, and responsible gaming enforcement.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where 77bde relies on legitimate interests as a legal basis, we carry out a balancing assessment to ensure that our interests do not disproportionately override your privacy rights. You may request details of any such balancing assessment by contacting us at [email protected].

77bde uses the personal data we collect for the following specific purposes:

• Account management: Creating, maintaining, and securing your 77bde player account, including processing login requests and managing account settings.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, and Upay; verifying that the payment account belongs to you; and maintaining accurate transaction records in BDT.
• Identity verification (KYC): Confirming your identity, age (21+), and address in compliance with our anti-money laundering and responsible gaming obligations.
• Customer support: Responding to your enquiries, resolving disputes, investigating complaints, and providing technical assistance.
• Platform personalisation: Tailoring your experience on 77bde based on your game preferences, betting history, and interaction patterns.
• Fraud and security: Detecting, investigating, and preventing fraudulent transactions, cheating, account takeover attempts, and other prohibited conduct.
• Responsible gaming: Monitoring your gaming activity to identify patterns that may indicate problem gambling, and applying or enforcing limits, cooling-off periods, or self-exclusion where requested or required.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — but only where you have opted in. You may unsubscribe at any time.
• Legal compliance: Meeting our obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records as required by applicable retention rules.
• Platform analytics: Analysing aggregated usage data to improve the performance, design, and content of the 77bde platform. Analytical data is anonymised or pseudonymised wherever possible.

77bde does not sell, rent, or trade your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for data they collect and hold.
• Game providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, and others) receive a pseudonymous player identifier and bet/session data necessary to deliver their games. They do not receive your full name, NID, or payment method details.
• Identity verification services: Providers engaged to verify identity documents submitted during KYC receive your document images for the purpose of verification only. These providers are bound by strict confidentiality obligations.
• IT and infrastructure providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf as data processors. All such providers are subject to binding data processing agreements.
• Legal and regulatory authorities: 77bde may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or in response to a valid legal order.
• Professional advisors: Lawyers, auditors, and accountants who require access to data in the course of providing professional services to 77bde, under strict confidentiality obligations.

In all cases where 77bde engages a third party to process personal data on its behalf, we require that party to implement appropriate technical and organisational security measures and to process data only for the specific purpose for which it was shared.

The 77bde platform uses cookies and similar tracking technologies (including web beacons and local storage) to enhance your experience, maintain session continuity, and collect analytics data. The main categories of cookies used are:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during an active session. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game category selections, and display preferences to personalise your experience.
• Analytics cookies: Collect anonymised or aggregated data about how users navigate the Platform, which pages are visited most, and how long sessions last. This data helps us improve the Platform. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect and prevent fraudulent logins, bot activity, and other security threats.

Most web browsers allow you to control cookies through the browser's settings. You may choose to block or delete cookies at any time; however, please be aware that disabling strictly necessary cookies will prevent you from logging into your 77bde account and using core Platform features.

77bde retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is retained solely to comply with a legal obligation, it is stored in a restricted-access archive and is not used for any other purpose during the retention period.

77bde implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 77bde platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at rest: Sensitive personal data stored in our databases — including financial records and KYC document references — is encrypted at rest.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Internal systems require multi-factor authentication for staff access to sensitive data.
• Regular security audits: 77bde conducts periodic security reviews and vulnerability assessments of its Platform and infrastructure.
• Incident response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to affected individuals, 77bde will notify the affected players promptly and take immediate steps to contain and remediate the incident.

While 77bde takes all reasonable precautions to protect your data, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your 77bde login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

As a player and data subject, you hold the following rights in relation to the personal data that 77bde holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Username]":

• Right of access: You may request a copy of the personal data that 77bde holds about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and we have no overriding legitimate grounds. Note that we may be required to retain certain data to comply with legal obligations even after an erasure request.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, and to processing for direct marketing purposes at any time. An objection to direct marketing will always be honoured without requiring justification.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The 77bde platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If 77bde becomes aware that personal data has been collected from a person under 21 years of age, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that your child has submitted personal data to 77bde, please contact us immediately at [email protected] so that we can take appropriate action. All such reports are handled with the utmost urgency and confidentiality.

77bde employs age-verification controls at registration and through our KYC process specifically to enforce this 21+ requirement. We take our responsibility to prevent underage gambling very seriously and continuously review our verification procedures to ensure their effectiveness.

Some of the third-party service providers that 77bde engages — including cloud hosting providers and game studios — may be located outside of Bangladesh. Where personal data is transferred to a third party in another jurisdiction, 77bde takes steps to ensure that appropriate protections are in place, including:

• Contractual data protection clauses that require the recipient to protect your data to the same standard as it is protected under this Privacy Policy.
• Ensuring that the recipient country provides an adequate level of data protection, or that adequate safeguards are established by agreement.
• Minimising the scope of data transferred to the minimum necessary for the specific service being provided.

Where cross-border transfers are necessary, 77bde will always prioritise partners with strong, independently audited data security practices. If you have concerns about any specific international transfer of your data, please contact us at [email protected].

77bde reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or Platform functionality. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where we hold a valid email address for you, by sending a notification to that address.

The "Last updated" date at the top of this Privacy Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 77bde is protecting your data. Your continued use of the Platform following the posting of changes constitutes your acceptance of those changes.

If a proposed change materially reduces your rights or significantly expands the scope of data we collect or how we use it, we will provide at least 14 days' advance notice before the change takes effect. During that notice period, you may close your account and request deletion of your personal data if you do not wish to accept the revised terms.

For any questions, concerns, or formal requests relating to this Privacy Policy or to the personal data that 77bde holds about you, please reach out to our support team using the contact details below. All privacy-related communications should include your 77bde username and a clear description of your request or concern to enable us to respond efficiently.

• Email: [email protected] — subject line: "Privacy Request — [Your Username]"
• Live Chat: Available 24/7 on the 77bde platform
• WhatsApp: +880 1700 000 000
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

77bde is committed to resolving all privacy concerns promptly and fairly. If you are not satisfied with our response to your privacy concern, you have the right to escalate the matter through applicable legal channels available in your jurisdiction.